Large Scale Government Staff Deployment

Client: Service Provider to Government

Published: May 14, 2025

Government

Security Solutions

Employee Staffing

Employee Verification

The Challenge

Client is a large scale Government Services Provider, providing citizens with all Government Services in a Single Location
Services to be provided across state in 90 identified locations, inclusive of over 70 rural locations
Provide services to citizens across the state with the least hassles
Staff across different skills and experience required across 90 locations within the state
Strong Employee Compliance system to avoid any future Audit failure from Government
Locations spread across state, consisting of remote locations
Ensure Proper Staff Attendance and Productivity Monitoring as revenue sharing agreement with Govt was in place
Sourcing and mobilization of right talent

Developed a Robust Salary Model linked with Productivity, thereby ensuring productivity was maintained across all levels in every center
Daily Productivity measurement process to ensure issues cropping at later stage
App Based Attendance tracking with location mapping, ensuring attendance was captured at ease
Implemented Training Solutions for following staff deployed by us
- Security Guards
- Housekeeping Staff
- Computer Operators
Comprehensive Sourcing and Onboarding strategy implemented, leading to quick hiring
Robust Compliance System implemented to ensure no failure at any level

Deployment of over 500+ Staff across multiple locations within a 3 week period
Attrition level was limited to 5% over a 6 months period post commencement of operations
Limited Absenteeism observed
Less than 100 Complaint were raised by citizens on absenteeism of staff at center in the initial year of operations
High Citizen rating on cleanliness of Centers
100% compliance of all Associates across all locations
Staff pay linked with productivity ensured that Client faced no challenges and costs were kept under control