MNC Compliance Streamlining

Streamlined Compliance Process Pan India for a Logistics Organisation

Company Info

• The client is a leader in Logistics Industry with a presence for more than 30 years
• The client is involved in the transportation of goods across India via Air, Road and Rail
• Provides Services to some of India’s largest Organisations

Problem Statement

• All Warehouse employees working in an informal manner with no compliances and daily payments
• Facing challenges in Labour audit
• Observing high attrition rate for the associates
• High Associate Absenteeism due to daily wage payment model
• Pay Linked with Productivity, hence cost escalation concerns if change in employment model will result in productivity reduction
• Daily Cash Payment leading to hassles in payment reconciliation
• Sourcing and mobilization of right talent

Solution Provided

• Developed a Robust Salary Model linked with Productivity, thereby ensuring no productivity drops or earning drop for workforce
• Daily Productivity measurement process to ensure issues cropping at later stage
• Comprehensive Training and counselling of workforce, allowing them to understand benefits of PF, ESI and payments via Bank
• Comprehensive Sourcing and Onboarding strategy implemented, leading to limited issue to employee absenteeism
• Pool of Trained Gig Workers were trained to ensure replacements were provided in case of short absence by associates
• Ensured all the compliances are taken care of related to contractual manpower

Outcome

• 100% compliance of all Associates across all locations
• Smooth Transition to new employment model with negligible operational issues
• Productivity targets were achieved with negligible cost increase
• Quick ramp up of associate base with high conversion rate
• Negligible attrition observed across all levels in the first 3 months

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